You’re a publisher and you have a pretty good media software platform. It’s been fairly reliable as far as it goes, but that isn’t far enough anymore. You’ve been looking around for something that might work better for you, and you have found MagHub. Love at first sight.
But you have some reservations. You are concerned about the difficulty involved in software migration. Can it be done smoothly and efficiently?
With MagHub, the answer to that question is an emphatic yes.
Our project team will put together a comprehensive, step-by-step plan to get you up and running with MagHub
And we have a top-notch support team who will not only help onboard you, but continue to work with you as you ramp up with MagHub.
But that’s only the beginning. We have an array of services to help your team learn how to use MagHub and to get the most from our complete enterprise resource management system.
We have a substantial help center that was built by our team members…
…who know MagHub inside and out. They know the challenges you are facing and so have provided the answers you need to help you hit the ground running.
It includes a huge video library – 90 and counting, along with guided walkthroughs. They will show you how every component in MagHub works. We also run daily webinars that will show each of your departments how to use our CRM.
Past webinars include series on project management, vendor and freelance management, Adobe design integration, time saving CRM tips, automation, managing digital media, portals, subscription management, ad change management, Zapier integration, data, reports, and Metabase.
Also included in the Help Center are monthly release notes and release emails sent every time we put out a new module.
We know that all of our applications can be overwhelming at first.
To make things easier for you, we have joined with Pendo…
…and set up their resource center in MagHub. What this means for you is that you will be able to learn our magazine CRM/ERP inside and out in no time at all.
Pendo will give you a personalized walk through MagHub and point you in the right direction to find the tools you need for whatever you are doing. With Pendo, you can access guides and tutorials to learn how to add companies or clients and subscribers, as well as how to edit or add rate cards, prospect attributes, subscriber attributes, and a lot more.
You learn as you go, and you learn much more quickly.
Every two months, we have three days of hands-on training at our
Ann Arbor office
We call it MagHub University, an educational program designed to help you get up to speed with both the basic and advanced features of the system.
And then there is our MagHub Fall Forum, which offers workshops and a client roundtable – even a trip to see a Chicago Cubs game.
Additional software migration help includes onboarding email workflow instructions, one-on-one consulting with members of our team, a Champion Slack Channel for our power-users that can provide guidance in using the system, and importers and integrations to support data migration.
And we can come to you if desired, with on-site training at your business. We also provide online meeting and live chat support.
Will there be an occasional glitch? Possibly. But what you definitely won’t have are months of software migration mistakes and roll backs and frustration. As you can see from all of the different types of help we offer, we have designed the onboarding process to be as efficient and hassle free as possible.
So, put your reservations aside and go for it! We’ve got your back. Many other businesses have, and they are very glad they did.
We’re happy to show you how MagHub works. Contact us for more information or to set up a real-time demo.