Well… We’re going to guess you probably have already met Jeremy; however, here is a great opportunity to get to know more about our Support / Onboarding / Implementation / Etc. Manager. If you’ve submitted a support ticket, you’ve probably seen a reply from Jeremy at one point in time, attended a MagHub University? You have definitely swapped war stories over dinner, read a Pendo guide or watched a webinar, Jeremy has probably worked on them. Yes, Jeremy has his hands in quite a few things at Aysling, which is why it took him so long to complete this interview.
What’s your name?
What is your job title at Aysling?
Client Engagement Manager
So what does that mean you actually do?
I’m not really sure. I’m in charge of implementations for myself, and manage the other staff that do implementations and support. I travel onsite to customers, and help with the more difficult support questions. I teach the MagHub Universities as well.
How long have you worked at Aysling?
Almost five years.
What is your favorite thing about working at Aysling?
I really like the people I work with, we’re a tight knit group who works really hard. I also enjoy the “challenge” of solving a problem with our software. I enjoy our customer’s success as they continue to use MagHub.
What is/was your favorite magazine publication?
That’s a good question, does Twitter count?
If you had to publish your own magazine, what would it be about?
I would say an Ice Hockey Official Magazine could be pretty interesting.
What is the one piece of software you cannot live without?
My calendar, I’d be so lost.
What is your favorite season?
If you could live in any movie/television show, which one would it be? And why?
Happy Gilmore or The Office, I would love to join in on the Dwight pranks or play some puck with Happy.
Board, Card, or Video Games?
Favorite type of sandwich?
Interesting fact about yourself?
Out of high school I went to school for auto mechanics, and I ended up with a degree in sports management. I was a Division I NCAA, an Official at one point as well.
And finally, what is your favorite quote/lyric (movie, television show, song, or inspirational)?
“Fall seven times, get up eight.” and “You can trouble me for a warm glass of shut the ‘heck’ up.”
Now don’t you feel you know Jeremy on a more personal level? Next time you chat with Jeremy, bring up hockey, or perhaps your favorite place to grab a brew, you can’t go wrong with either or with him.
Interested in working with Jeremy and his terrific Support Team? We’re the highest rated in our industry for our support/onboarding, and we’d be happy to help your media publishing business grow! Learn more about MagHub today!
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